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Customer Support

To contact a customer service representative, please submit your request using the instructions found below. We offer fast and friendly online live, phone, and help desk ticketing support services for both SDTadvertising.com and eBizservices.net web sites.

*Please note that because eMail messages are easily filtered or to not be delivered at all, we ask that you only try to contact support via our help desk ticket system or by using our live support system. This will ensure that your issue is both received and resolved in a timely manner.

If you have sent an eMail message to an SDTadvertising.com or eBizservices.net email address and did not receive a reply, it is likely that your eMail was not received because of unwanted ISP eMail filtering. Please help us serve you better by contacting us in a way that is guaranteed to be received.

After Submission. Your support request will be forwarded to the first available customer care rep. Although we always try to answer support requests right away, during heavy promotional periods, some inquiries may take up to 48 hours for a response. If you should need faster assistance, please use our live support system.

Order Questions. If your support needs pertain to an order or a refund...you MUST include a copy of your payment receipt with your support request. Simply copy the contents of your receipt and include it with your questions to us. Not providing proof of the transaction will only delay the resolution.

FAQs. Before you submit a service request, Please check our faq database of past client questions & answers. IF you do not find what you are looking for there..please proceed to the support ticket or live support system below.

AVAILABLE SUPPORT DEPARTMENTS

General - All SDTadvertising.com Support Requests.
Affiiate - All SDTadvertising.com affiliate and reseller Support Requests.
Technical - All SDTadvertising.com technical Support Requests.
Sales - All SDTadvertising.com Sales Support Requests.
eBizservices.net General - All eBizservices.net General Support Requests.
eBizservices.net Sales - All eBizservices.net Sales Support Requests.

LIVE/PHONE SUPPORT HOURS

OUR LIVE CUSTOMER SUPPORT DEPARTMENT IS AVAILABLE MONDAY THROUGH FRIDAY ONLY. Live support is closed for site maintenance and upkeep on the weekends. Telephone support and/or orders are taken Monday through Friday 9:00 am to 5pm: 1-888-965-0755. If you should need weekend support, follow the links below to submit a helpdesk ticket.


Live Help - Click here!

SUBMIT OR CHECK A HELPDESK TICKET SUPPORT REQUEST


Our helpdesk ticketing system is open on the weekends for those customers with important needs.

To Submit A Request: You can submit an unlimited amount of support requests by clicking the 'Submit Support Ticket' link below. PLEASE be sure to log in to your help center account 48 hours after you submit a service request to check the status of your ticket. Because eMail transmission cannot be guaranteed, we cannot guarantee that you will receive an eMail response once your ticket has been answered by staff. *If the links below do not open for you, shut off any pop up blockers that you may be running on our web site.*

Submit Support Ticket | Check on Ticket Status