Knowledgebase > SDT Help Desk > Knowledgebase

Search help:

When are email campaigns sent?


Email campaigns are sent on their scheduled date at 1pm CST.  It is important to note that if your campaign has not gone out by the time, to contact support.  If an email campaign does not have a link in place or full content has not been provided, the campaign will not be sent.  Failure to supply full content by the scheduled date, voids out send date guarantees.  New send dates will be applied once content is in place and can average 5-7 business days or longer for resend. 

Was this article helpful? yes / no
Related articles Terms and Conditions for Email
Will I get ad tracking with my purchase?
Can the content of an email campaign be changed after it has started sending?
Can't Submit Content.
When will I receive my run date?
Article details
Article ID: 174
Category: Self Serve Email Campaigns
Views: 281
Rating (Votes): Article rated 3.1/5.0 (15)

« Go back

Powered by Help Desk Software HESK, brought to you by SysAid